SMS Terms of Service

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By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from TMS of Austin. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications.

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SMS Consent Communication

We do not sell, rent, or share the information (phone numbers) obtained as part of the SMS consent process with third parties for marketing purposes.

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Types of SMS Communications

If you have consented to receive text messages from TMS of Austin, you may receive messages related to the following: appointment reminders, confirmations, and updates. Service-related notifications and alerts. Follow-up messages. Billing inquiries. Responses to patient inquiries or support requests.

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Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per week related to your appointments/billing, etc.

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Potential Fees for SMS Messaging

Message and data rates may apply. Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

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Opt-In Method

You may opt-in to receive SMS messages from TMS of Austin in the following ways:

- Verbally, during a conversation

- By submitting an online form

- By filling out a paper form

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Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

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Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.tmsofaustin.com

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Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

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Data Security

As a healthcare provider, we are committed to complying with the Health Insurance Portability and Accountability Act (HIPAA) and safeguarding your Protected Health Information (PHI). All SMS communications adhere to HIPAA regulations, ensuring your personal health information remains confidential and secure.

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Standard Messaging Disclosures

Message and data rates may apply.

Message frequency may vary.

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You can opt-out at any time by texting "STOP."

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For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.

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Visit https://www.tmsofaustin.com/_files/ugd/72f659_820f524acc5947f2ad26e10fcbd72d3f.pdf for Privacy Policy

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Visit  https://www.tmsofaustin.com/sms-terms-and-conditions for SMS Terms of Service.

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Contact Information

If you have any questions or concerns regarding this policy or your SMS preferences, please contact us at: TMS of Austin. 1106 Clayton Ln, Ste 240 W, Austin, TX 78723. (737) 471-5402. contact@tmsofaustin.com